SCR100 Support

Your SCR100 can be updated to include the latest firmware and have a fresh calibration.

Software update (R3.1).
Probe checks.
Updated full test.
Fresh calibration.
Send us your Atlas SCR (in a padded envelope or box) and book your upgrade by clicking on the button below. If sending your unit from outside the UK, it is vital that it is clearly marked it with "Item for repair - Inward processing relief."
Send to the address shown on our Contact Us page.

If your Atlas SCR is out of warranty or you've had an accident with it then don't worry
The best thing to do is to send us your unit so we can assess what needs to be done. We will then contact you (usually on the same day) to discuss the options available. If you wish, we can return your unit, free of charge if you're in the UK. Alternatively, you can book your repair online, send us your unit and we'll get on with it as soon as it gets here.

Full Repair Consists of:
Hardware repair (repair and/or replacement parts).
LCD replacement (if necessary).
Enclosure/Overlay replacement (if requested).
Software upgrade (if applicable) to the latest version available for your unit.
Probe repair (if possible). Probe replacement may incur extra cost.
Fresh calibration procedure.
Full function verification test.
New user guide (if necessary).
12 months repair warranty.
Send us your Atlas SCR (in a padded envelope or box) and book your repair by clicking on the button below. If sending your unit from outside the UK, it is vital that it is clearly marked it with "Item for repair - Inward processing relief."
Send to the address shown on our Contact Us page.