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Atlas ESR Support Page: The Atlas ESR - Model ESR60

 
ESR Feature Upgrade/Update Service
   
Your ESR can be updated to include the latest features. The features that you can update to depends on the board type inside your unit.

If you have a "Two-Relay" Board

If you have a "One-Relay" Board
Update to the latest ESR60 Specification
  • Hardware modification (if required) to enable measurement range of 0-20Ω.
  • Software update (R4.9) to include latest speed enhancements.
  • New automatic analysis start function.
  • Probe checks.
  • Updated full test.
  • New enhanced calibration.
  • New front panel (only if requested).
Update to the latest ESR70 Specification 
(even if your unit is an ESR60)
  • Hardware modification (if required) to enable measurement range of 0-40Ω, plus audible alerts.
  • Software update (R4.9) to include latest features including audible alerts.
  • New automatic analysis start function.
  • Probe checks.
  • Updated full test.
  • New enhanced calibration.
  • New front panel (only if requested).
Send us your Atlas ESR (in a padded envelope or box) and book your upgrade by clicking on the button below. If sending your unit from outside the UK, it is vital that it is clearly marked it with
 "Item for repair - Inward processing relief."
Send to the address shown on our Contact Us page.

ESR Upgrade
12.00 inc VAT
(10.00 + VAT)

We won't charge your card until your unit has been upgraded and despatched back to you.
UK shipping is 3 for the whole order. Airmail outside UK charged by total order weight and is calculated at checkout before you confirm your acceptance.
Payments are made in UK Pounds and will be converted to your local currency by your credit card provider, we have no control over the exchange rate used.
ESR Repair Service
   
If your Atlas ESR is out of warranty or you've had an accident with it then don't worry

The best thing to do is to send us your unit so we can assess what needs to be done. We will then contact you (usually on the same day) to discuss the options available. If you wish, we can return your unit, free of charge if you're in the UK. Alternatively, you can book your repair online, send us your unit and we'll get on with it as soon as it gets here. 

Full Repair Consists of:
  • Hardware repair (repair and/or replacement parts).
  • LCD replacement (if necessary).
  • Enclosure/Overlay replacement (if requested).
  • Software upgrade (if applicable) to the latest version available for your unit.
  • Probe repair (if possible). Probe replacement may incur extra cost.
  • Fresh calibration procedure.
  • Full function verification test.
  • New user guide.
  • 12 months repair warranty.

Send us your Atlas ESR (in a padded envelope or box) and book your repair by clicking on the button below. If sending your unit from outside the UK, it is vital that it is clearly marked it with
 "Item for repair - Inward processing relief."
Send to the address shown on our Contact Us page.

ESR Repair
28.80 inc VAT
(24.00 + VAT)

We won't charge your card until your unit has been repaired and despatched back to you. If the repair is covered by warranty then you won't get charged at all.
UK shipping is 3 for the whole order. Airmail outside UK charged by total order weight and is calculated at checkout before you confirm your acceptance.
Payments are made in UK Pounds and will be converted to your local currency by your credit card provider, we have no control over the exchange rate used.
ESR Problem Solving
   
Problem Cause and Solution

ESR and/or capacitance value doesn't seem right If your unit is fitted with a 4-wire (Kelvin) test lead then it is possible that 1 or more of the 4 wires has broken. Check the continuity of each wire.

If your unit has a 2-wire test lead then a broken wire would cause a "low capacitance" warning.

If you're sure your test leads are in good condition, perform a probe compensation procedure (see user guide) to ensure the test lead's characteristics are properly taken into account for your measurements.


Display shows "In-Circuit" when it shouldn't The Atlas ESR detects that the capacitor under test is "in-circuit" if the voltage charge curve is non-linear (by more than about 10%). The ESR value is still measured however.

Some capacitors exhibit levels of this non-linearity at low voltages. Note also that if a capacitor has recently been charged with a moderate to high voltage, the effects of "Soakage" (dielectric absorption) can prevent the Atlas ESR from measuring capacitance, this is completely normal.

Atlas ESR - Electrolytic Capacitor Analyser - Model ESR70
  Data Sheet User Guide - En  
  Bedienungsanleitung - De  
  Guide d'utilisation - Fr  
  Guida per l'utente - It  
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